| The greatest black hole in the universe isn't in a neighbouring galaxy. It's the gap between what the client said they wanted and what the I.T. Consultant thought they meant. This is not a good thing!
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Our greatest skill is the ability to relate to our clients:
- To ask the right questions in order to understand the client's business.
- To educate the client as to what I.T. can and cannot do.
- To have the client think about their own internal processes and whether an I.T. solution is actually required.
- To present all available options to meet the clients needs, and the cost for each option.